Privacy Policy

Agave Cleaning LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information, especially as it relates to communication via SMS text messages.

1. Information We Collect

We may collect the following types of information when you request a quote, contact us, or use our services: – Name – Phone number – Email address – Service address – Any other information you provide voluntarily (e.g., cleaning needs or preferences)

2. How We Use Your Information

We use your information to: – Respond to your inquiries or quote requests – Provide service updates or confirmations – Send important information related to your requested services – Communicate with you via phone, email, or SMS text message

3. SMS Communication and Consent

By providing your phone number and requesting a quote or information about our services, you consent to receive text messages from Agave Cleaning LLC related to your inquiry, scheduling, and other service-related information. – Message and data rates may apply. – Message frequency varies based on your service activity or communication needs. You can opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP. We use a trusted third-party provider (e.g., Twilio) to send SMS securely through our CRM platform.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your data with trusted service providers (like CRM and texting platforms) only to facilitate communication and operations. These partners are obligated to keep your information secure and confidential.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. We only retain data as long as necessary for operational purposes or legal compliance.

6. Your Rights and Choices You may request to:

– Access or update your information – Opt out of marketing communications – Delete your personal data (where applicable)

To exercise these rights, contact us at:

Email: [email protected]
Phone: 480-400-4490

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Agave Cleaning LLC
15825 S 46th Street, Suite 124
Phoenix, AZ 85048
Email: [email protected]
Phone: 480-400-4490